• Increasing the company’s bottom line (i.e. facilitating its growth)
• Streamlining procedures
• Promotions
• Special projects successfully completed
• Decreasing costs
• Company- or industry-sponsored awards
• Certifications and licensure

What is not an Accomplishment?

• Daily responsibilities that are included in your job description
• Regular attendance at work
• Getting along with co-workers
• Working full-time while going to college at night
• Volunteer or community service unless it has a direct bearing on your job search

In other words, an accomplishment is service that goes beyond your usual job description. But for an accomplishment to have the most effect, it must be quantified

Special Skills
Special Skills should always be presented up-front so that a hiring manager knows what you can do. In some instances, a special section (i.e. Computer Skills, Languages, Office Procedures, etc.) should be created to showcase these special skills.

Special skills will include:

• Computer proficiencies
• Office procedures (i.e. answering multi-lined phone systems, taking dictation (include speed), transcription, typing (include speed), 10-key, etc.)
• Linguistic capabilities (i.e. fluency in a foreign language, ability to translate, etc.)
• Any skill that’s industry-specific for the job you’re seeking